Why won't my banner image upload? Livescale Team Updated January 20, 2023 19:25 Follow Your image resolution must be at least 1280 x 720 px (jpg or png format). Anything under that it will not look good and will be rejected. Tip: You can use tools such as Canva to create banners. Related articles How can I test my live shopping event? Comments 0 comments Please sign in to leave a comment.