I want to remove a comment or ban a user

In the control room, you have access to the chat moderator. This allows you to interact with your audience and manage the chat. If someone comes into the chat and makes inappropriate comments, you may remove their comments or ban them.

How to remove a comment:

1. Click on the ellipsis icon next to the comment you wish to remove.

2. Select "Remove message"

The comment will now be removed and all that will be left will be a text saying "(Removed by moderator)"

How to ban a user:

1. Click on the ellipsis icon next to the comment of a user you wish to ban.

2. Select "Ban User"

The user will be temporarily banned from using the comment function and will be notified by the following message: