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  1. Livescale
  2. Help with Console

Help with Console

Creating, editing, moderating an event, etc.

Questions About Creating and Editing an Event

  • How can I create an event?
  • How can I list my products in a certain order?
  • How can I preview my product catalog?
  • How many products can I list?
  • I want to cancel an event
  • I want to edit an existing event

Questions About Going Live

  • How do I go live after creating my event?
  • How can I ensure that my video won't lag?
  • How can I test my live shopping event?
  • How can I test my Wi-Fi upload speed?
  • How do I share my event link?
  • What is the difference between Practice Mode and Live Mode?
See all 8 articles

Questions About Moderating an Event

  • How do I ban a user?
  • How do I delete a viewer's message?
  • How do I delete my message as a moderator?
  • How do I edit my message as a moderator?
  • I want to remove a comment or ban a user
  • What is the Chat Moderator module?

Questions About Analytics

  • How can I view my analytics?
  • What are the Real-Time KPIs?
  • What is the Analytics page?
  • Why is there a discrepancy in my analytics?

Engagement Features

  • How many answers can I have on a Poll?
  • What are the available engagement features?
  • What is the maximum length of a Pinned Message?
  • What is the Notify Winner feature?
  • What is the Product Highlighter?
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