How do I hide a product from my catalog during my event?

You can now hide/show products in real-time from the catalog that is seen by the audience. This way, you can build your audience’s anticipation for a special drop or hold your audience’s focused attention on a particular subset of products.

Note: This article contains information related to the new Livescale experience and may not be applicable to the old experience.  


To use the product on/off feature, find the products in your Control Room. To hide a product from your catalog, click the Hide button. To unhide or show it again, click on Show.

Example - Control Room view: 

Example - Live Room view: 

Note: These changes are made in real-time, so your audience does not have to refresh their experience for these changes to be seen.