What do I do if I forgot my password?

Note: This article contains information related to the old Livescale experience, which has been deprecated, and it may no longer be applicable.


If you forgot your password or want to change it, visit this page or click on "Forgot Password?" on the Livescale Console login page. Follow the instructions on the screen when prompted to receive a password reset link via email. You will need to use the email address associated with your Livescale account. 


  • If you request a password reset link, please make sure to use it within 1 hour as it will expire otherwise. If you do not use the link within the hour, please request a new one.
  • The password reset links are single-use, so if you have already used it, please request a new one.