To sync your Shopify collections and see your products in the integrated checkout solution, you need to make sure that both your products and collections are marked as "available" in the Livescale Sales Channel in the Shopify Admin Panel.
Important: Only 1 collection can be synced within a single live event.
In the Product tab, click on the product page. Check Product Availability, and check the Livescale box. Make sure your Products are set as available within the Livescale Sales Channel.
In the Collection tab, click on the collection page. Check Collection Availability, and check Livescale box. Make sure your Collection is set as available within the Livescale Sales Channel.