How can I test my live shopping event?

Note: This article contains information related to the old Livescale experience, which has been deprecated, and it may no longer be applicable.


To test your live shopping event, start by setting up your video stream on your favorite streaming software. Then, start your video preview by clicking on "Preview Event" next to "Public Link".

Use this link to: 

  • Check the video and audio feed quality.​
  • Test your internet speed.
  • Ensure the compatibility with your 3rd party apps, if any. 
  • Get familiar with the chat moderation, polls, and product highlight features.​
  • Check product inventories, test promo codes, place orders for testing​.
  • Check the responsiveness of the embedded experience on all devices.

Caution: For security, don't share this testing link publicly. It is different from your public event URL and it is meant to be used for internal testing purposes only.