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Livescale Support
Video & Production
Account & Billing
Account Settings
Billing
Privacy & Consent
Integrations
Event Creation & Edition
Event Creation
Event Edition
Event Embedding
Video & Production
Testing & Video Preview
Streaming Apps
Recording Download
Products & Checkout
Product Highlighter
Product Carousel
Checkout
Community Management
Analytics
Video & Production
Testing & Video Preview
How can I test my live shopping event?
What is the Video Preview module?
What are the available aspect ratios that can be used with Livescale?
What kind of internet connection do I need to stream my event?
How can I test my Wi-Fi upload speed?
What happens to viewer's streaming quality in slow internet speed areas?
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Streaming Apps
Why do I need to use a streaming tool with Livescale?
Where do I find my RTMP credentials?
How do I stream to Livescale using Larix?
How can I add an image overlay using Larix?
How do I stream to Livescale using StreamYard?
How do I stream to Livescale using OBS Project (Open Broadcaster Software)?
How do I stream to Livescale using Zoom?
How do I broadcast my event to my social media platforms?
Why can't I see any video after connecting my streaming app?
How do I stream to two destinations simultaneously?
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Recording Download
How can I download a recording of my Live Shopping event?
Can I download my recording with the chat on the screen?